Terms & Conditions

1. General acceptance and eligibility

These Terms form an agreement between you and Las Atlantis Casino in relation to your use of the website, account services, games and related features. They apply to all visitors, registered players and other users of the website. Additional terms may apply to specific games, payment methods, campaigns, competitions or promotional offers. If additional terms conflict with these Terms, the additional terms will generally apply to the relevant service or offer.

You must read these Terms before using the website. If you do not agree with any part of them, you must not access the services or create an account. Continuing to use the website after the Terms have been updated means that you accept the revised version, subject to any rights you may have under applicable law.

You must be legally permitted to gamble online in the place where you are located. You are responsible for checking the laws that apply to you before registering or playing. Access may not be available in every location, and Las Atlantis Casino may restrict or refuse access where services are not permitted or cannot lawfully be provided.

• You must meet the minimum legal gambling age that applies to you.
• You must provide accurate and current information when registering and when requested to update your details.
• You must use the website only for lawful purposes and in accordance with these Terms.
• You must not use the services if you are prohibited from gambling, subject to a self-exclusion arrangement or otherwise unable to make informed decisions about gambling.
• You must not allow another person to use your account or access the services through your account.

Las Atlantis Casino may use reasonable verification, identity, age and location checks before or after account registration. You agree to provide documents or information when reasonably required for these checks. If information cannot be verified, access may be restricted until the matter is resolved.

2. Accounts and account security

You may generally hold only one personal account unless Las Atlantis Casino has expressly approved otherwise. An account must be registered in your own name and must not be created for another person, a business or an organisation. You must not open accounts using false details, temporary information or another person's identity.

You are responsible for keeping your login details confidential and for taking reasonable steps to protect your account, device and email access. You should choose a strong password, avoid sharing it and log out when using a shared or public device. If you suspect that another person has accessed your account, you must stop using the account and notify Las Atlantis Casino through the available support channel as soon as reasonably possible.

You are responsible for activity carried out through your account unless you have taken reasonable precautions and promptly reported unauthorised access. Las Atlantis Casino may suspend access while it investigates unusual activity, security concerns, identity questions, suspected fraud or possible breaches of these Terms.

You may request the closure of your account at any time. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, verification, disputed activity or suspected misuse. Where required, an account may be suspended, closed or placed under review without prior notice.

Account reviews and verification

Reviews may be carried out to protect players, prevent fraud, meet legal obligations and maintain the integrity of the services. Requested documents should be genuine, readable and current. You must not alter, conceal or misrepresent information. Any information collected for verification will be handled in accordance with the Privacy Policy and applicable privacy requirements.

3. Games, deposits and withdrawals

Games are provided for entertainment and involve financial risk. You should only play with money you can afford to lose. Game outcomes are determined by the applicable game rules and, where relevant, randomised systems. No result can be guaranteed, predicted or influenced through a strategy, software or outside service.

Before participating in a game, you should review the displayed rules, stake information, eligible outcomes and any applicable limits. A wager may be accepted, declined, cancelled or voided where permitted by law and the relevant game rules. If a technical error, display error or systems issue affects a game or transaction, Las Atlantis Casino may take reasonable steps to correct the error and settle affected activity fairly.

Deposits must be made using a payment method that you are authorised to use. You must not use payment instruments belonging to another person without appropriate authority. Payment providers may apply their own terms, verification requirements, processing times or fees. Las Atlantis Casino is not responsible for delays caused by a bank, payment provider, telecommunications service or other third party.

You should check the transaction details carefully before confirming a deposit or withdrawal request. A withdrawal may be reviewed before it is processed, including for identity, account ownership, fraud, responsible gambling or legal compliance purposes. The amount available for withdrawal may be affected by unsettled wagers, reversals, payment issues, applicable offer rules or other lawful adjustments.

• You must not deposit funds obtained through unlawful activity.
• You must not use the website to transfer money to another person or to conceal the source of funds.
• You must provide further information if a transaction requires verification.
• You must promptly report any transaction that you do not recognise.
• You remain responsible for any fees charged by your bank, card issuer, payment provider or currency service.

If an account is credited in error, you must not use or withdraw the incorrect amount. Las Atlantis Casino may correct the balance and recover amounts that were paid or credited by mistake, subject to applicable law. Where a genuine dispute exists about a transaction, the relevant account history, game records and payment records may be reviewed.

4. Promotions, acceptable use and responsible gambling

Promotions, bonuses and special offers are subject to their own terms. Those terms may describe eligibility, qualifying activity, expiry, wagering requirements, game restrictions, maximum or minimum amounts and other conditions. You should read the full offer terms before participating. If you do not meet an offer requirement, the benefit may not be available or may be removed in accordance with the relevant terms.

Las Atlantis Casino may limit, amend, suspend or withdraw a promotion where reasonably necessary, including where an offer has been used in an unintended way, affected by a technical issue or made available to a person who is not eligible. Any action will be taken subject to applicable law and the published offer terms.

Prohibited activity

You must not misuse the website or attempt to gain an unfair advantage. Prohibited activity includes using automated software, bots, scripts or tools designed to interfere with the services; exploiting a fault; manipulating game results; colluding with other players; using stolen payment details; creating duplicate accounts to obtain an offer; laundering funds; or engaging in fraudulent, abusive, threatening or unlawful conduct.

You must not introduce malicious code, interfere with the operation or security of the website, attempt to access restricted systems, copy or commercially exploit website content without permission, or use the services in a way that could damage the experience or security of other users. Las Atlantis Casino may investigate suspected prohibited activity and may restrict access, cancel affected activity or retain relevant records where lawful.

Responsible gambling

Gambling should remain an enjoyable leisure activity, not a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for living expenses. Do not gamble when affected by alcohol, drugs, stress or strong emotions. Chasing losses can increase harm and is not a reliable way to change an outcome.

• Use available account controls, deposit limits, time reminders or other safer gambling tools where offered.
• Consider taking a break or requesting self-exclusion if gambling is becoming difficult to control.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• Do not ask another person to gamble on your behalf or use another person's account.
• Contact the available support service if you need information about safer gambling options.

5. Privacy, intellectual property and legal matters

Personal information is collected and used as described in the Privacy Policy. This may include information needed to create and manage an account, process transactions, verify identity, provide support, improve the website, prevent fraud and meet legal obligations. By using the services, you acknowledge that relevant information may be handled for these purposes in accordance with applicable privacy requirements.

The website, branding, text, graphics, software, design, logos and other content are protected by intellectual property rights. Unless permitted by law or expressly authorised, you must not copy, reproduce, modify, publish, distribute, reverse engineer or commercially use any part of the website. You may access the website for personal, lawful and non-commercial use only.

The website may contain links or references to third-party services. Those services are operated independently and may have their own terms and privacy practices. Las Atlantis Casino does not control third-party websites and is not responsible for their availability, content, security or conduct. You should review third-party terms before using those services.

To the extent permitted by law, Las Atlantis Casino is not responsible for loss caused by events outside reasonable control, including interruptions to communications networks, payment services, devices, software, power supplies or third-party systems. Nothing in these Terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified.

Las Atlantis Casino may update these Terms from time to time to reflect changes to the services, legal requirements, security measures or business operations. The current version will apply from the time it is published, unless another effective date is stated. You should review the Terms regularly. If you continue using the website after an update, you will be treated as having accepted the revised Terms.

Questions and complaints

If you have a question, believe a transaction is incorrect or wish to raise a complaint, use the support or contact options made available on the website. Provide enough information for the matter to be reviewed, such as your account details, relevant dates and a description of the issue. You should not send passwords or unnecessary sensitive information. Complaints will be considered in accordance with applicable procedures and legal requirements.

These Terms are intended to operate consistently with applicable Australian law and any mandatory rights available to Australian consumers and players. If a court or competent authority finds any part of these Terms invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.